Privacy Policy

At Strix Wear Shop (“we,” “us,” or “our”), we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website strixactivewear.com or make a purchase from us.

By using our website, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our website.

1. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information

• Contact details (name, email address, phone number)
• Shipping and billing addresses
• Payment information (processed securely through our PCI-DSS compliant payment processors)
• Order history and purchase details

Non-Personal Information

• Browser type and version
• IP address and general location data
• Pages visited and time spent on our site
• Referring website or search terms
• Device information (operating system, device type)

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To process and fulfill your orders for our activewear, footwear, and accessories
• To provide customer support and respond to inquiries
• To improve our website, products, and services
• To personalize your shopping experience
• To send transactional emails (order confirmations, shipping updates)
• To detect and prevent fraud and unauthorized transactions
• To comply with legal obligations

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We share information with third parties who perform services on our behalf, such as:

• Payment processors (Visa, MasterCard, JCB, PayPal)
• Shipping carriers
• Website hosting and analytics providers
• Marketing service providers (with appropriate consent where required)

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

• Military-grade encryption for all transactions
• PCI-DSS compliance for payment processing
• Secure servers with limited access
• Regular security assessments

While we strive to protect your personal information, no internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security but we maintain commercially reasonable safeguards.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data under certain circumstances
• Restriction: Request restriction of processing your data
• Objection: Object to certain processing activities
• Portability: Request transfer of your data to another service provider
• Withdraw Consent: Withdraw previously given consent

To exercise these rights, please contact us at [email protected]. We may need to verify your identity before processing your request.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and shopping cart
• Analyze website traffic and usage patterns
• Deliver targeted advertisements (with appropriate consent)
• Improve website functionality

You can control cookies through your browser settings. However, disabling cookies may affect certain website features.

7. International Data Transfers

As we serve customers globally (excluding certain Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will take steps to delete the information.

9. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top of this page indicates when changes were made. We encourage you to review this policy regularly.

10. Contact Us